Refund policy
Return Policy
We stand behind every item we ship. Every product is personally inspected before it leaves us, but if something isn’t right when it arrives, we’ll make it right.
Damaged on Arrival
If your order arrives damaged, contact us within 48 hours of delivery at support@cardreserveco.com with your order number and photos of the damage. We’ll assess the issue and offer a replacement or full refund, depending on stock availability.
Wrong Item Received
If you received the wrong product, contact us within 48 hours, and we’ll resolve the issue immediately at no additional cost to you.
Opened or Used Items
We are unable to accept returns on opened sealed products. Once a booster bundle, booster box, or Elite Trainer Box has been opened, we have no way to verify its original condition. This is standard across the industry.
Sealed, Unopened Items
If you change your mind, contact us within 7 days of delivery. The item must be returned in its original, sealed, and unopened condition. Return shipping costs are the buyer’s responsibility. A refund will be issued once we receive and inspect the returned item.
Lost Packages
All orders are shipped fully insured. If your tracking shows no movement for 10 consecutive business days, contact us at support@cardreserveco.com, and we’ll open an insurance claim on your behalf.
If you have questions about this Return Policy, our privacy practices, or would like to exercise any rights available to you, please contact us using the information below:
This website is owned and operated by Anthony Glosson.
4631 188th St
Country Club Hills, IL 60478
United States
Support: support@cardreserveco.com
Website: cardreserveco.com
All payments are securely processed through our payment partners. We do not store full card details on our servers. For questions about your order, payment, shipping, refunds, cancellations, or privacy-related requests, please contact our support team at support@cardreserveco.com.
© 2026 Card Reserve Co. All rights reserved.